Migration Manager error

[rtwg]

I get the following error when trying to use the Migration Manager:

Traceback (most recent call last):
File "/usr/local/psa/admin/share/supervisor/processor.py", line 84, in getStatus
return (None, self.realGetStatus())
File "/usr/local/psa/admin/share/supervisor/processor.py", line 254, in realGetStatus
scout_result.build(minidom.parse(self.session.sess ionDirectory
File "/usr/lib64/python2.4/site-packages/_xmlplus/dom/minidom.py", line 1915, in parse
return expatbuilder.parse(file)
File "/usr/lib64/python2.4/site-packages/_xmlplus/dom/expatbuilder.py", line 926, in parse
result = builder.parseFile(fp)
File "/usr/lib64/python2.4/site-packages/_xmlplus/dom/expatbuilder.py", line 211, in parseFile
parser.Parse("", True)
ExpatError: no element found: line 1, column 0

Can anyone help? This error has basically brought my plans to a hault!

[OZyryanov]

Hello!

Where do you migrate from?

Thanks.

[rtwg]

Another server running Plesk v8.4.0 (Linux).

[OZyryanov]

Please contant to our support team. It's may be problem with Python _xmlplus library (or another problem).

[agruetz]

Do not bother. I have had a ticket in for 48+ hours over this kinda of issue. Nothing they will not even confirm it. I have personally confirmed it on 2 - 3 servers. The only option I have found is this. Run the restore with a proper restore string and map file etc... Let it crash out and the second it crashes out re-run the same command and it normally goes thru and works. If your listening swsoft there is 2 tickets in over this issue. Oh the map file will not properly create as well for exclusive to exclusive sites. So make sure you manually edit that.

ENJOY! The crap support at swsoft lately and the new and improved higher prices!

[jasondon]

I get the same error.

[virbricky]

I have the same issue, but going from 8.3 to 8.4