Unable to enable drweb in Mail options

[santosh_n]

I have Plesk 8.3 and am trying to enable DrWeb in the "Server-wide mail preferences" screen.

I selected "Dr. Web" under the "Used antivirus" and click "OK". I get the "Please wait..." message and it gets stuck at that point for a long time and finally I get a "page cannot be found" error on the right side frame of the Plesk control panel.

Can you please help troubleshoot and fix this?

[Satoriya]

Hi,

Please, make sure that Dr.Web is installed and running on the server:
# rpm -qa | grep drweb
drweb-updater-4.33-rh4_psa
drweb-base-4.33-rh5_psa
drweb-qmail-4.33-rhel4.build82070919.15
drweb-daemon-4.33-rh5_psa


# /etc/init.d/drwebd status
drwebd is running