Problems with Ruby Web Applications

[macuna]

Hi guys, Im recently updated my Plesk version to 8.2 because this version suport Ruby on Rails, fcgid,etc, etc.

I followed step by step the SWSoft documentation in the next link http://download1.swsoft.com/Plesk/Plesk8.2/Doc/plesk-8.2-unix-administrators-guide/37435.htm.

But no working for me, in my web application I see next 404 error message.

Not Found

The requested URL /public/ was not found on this server.
Apache/2.0.54 (Fedora) Server at domain.com Port 80

And in my log the same error

File does not exist: /var/www/vhosts/domain.com/httpdocs/public

Can anybody tell me what is the problem ?

Thanks!

[HostingGuy]

First step would be to verify that /var/www/vhosts/domain.com/httpdocs/public exists and has the proper permissions and ownership.

[macuna]

Hi HostingGuy, thanks for you answer.

About the httpdocs/public folder, that don't exists the directory is in httpdocs/your_application/public.

The problem is that I followed step by step the SWSoft documentation http://download1.swsoft.com/Plesk/Plesk8.2/Doc/plesk-8.2-unix-administrators-guide/37435.htm.

And didn't working and I tried a lot of times.

Thanks again.

[HostingGuy]

Wow, those are horrible instructions. I especially like this part.


Upload the application files to the htdocs/your_application directory.
Create a file with name .htaccess in this directory[...]
Save the file.
Remove the file your_application/public/.htaccess


lol so why create the file at all if you are only going to delete it? Did I miss something there?

[RevMagi]

Hello guys,

First off, I am still having issues myself as well. But lets clarify the create/delete .htaccess issue. They want you to ceate the .htaccess file they specified in the instructions and place that in your Applications folder, the your_application. The .htaccess file they are wanting you to remove is the .htaccess fine in the public folder of your application. I hope this clears this up.

As for what I am doing myself since I have admin access to ssh, I am actually adjusing my web dir from httpdocs to httpdocs/public in a vhost.conf and vhost_ssl.conf file. I am also not putting in an application folder. This is not getting me the

Application error
Rails application failed to start properly

Error.

From what I am reading this means the path is incorrect in the settings. The instructions tell us to change the shebang to #!/usr/bin/ruby

Half the battle is checking to see it is actually there. I am using Plesk in a VPS, have not checked a dedicated server but I found all of Ruby files to be in /opt/ruby/bin.
I have since created sym links but I am unfortunately still getting the same error message.

I will try to post more as I get further.

[eugenevdm]

Have you got an update on this? We are also trying to follow the instructions on Parallel's web site but not getting anywhere.

[jahsh420]

Fix is in this thread per their support:

http://forum.swsoft.com/showthread.php?t=53746&highlight=ruby