Plesk don't want to generate backups (local & ftp)

[macspyre]

Hi there,

On a debian 3.1 with Plesk 8.1 or 8.2 I can't make backup.

I found this message :
Error: Unable to create backup session: Specified file is not accessible

I got this one when I test to generate a backup file by FTP or Local.

Do you know where I can find more explications for this error ?

Thanks

EDIT

I got the solution :

# cd /var/lib/psa/
# chmod 777 dumps
# cd dumps
# chmod 777 tmp

[obey]

hey, i got the same prob at a customers domain after upgrading to 8.2.0. the backup job starts and runs for some time. then it stops with following error:
<code>
Error in BackupState.doActivityRunner()
Traceback (most recent call last):
File "/opt/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
newState = self.doActivity()
File "/opt/psa/admin/share/agent_runner/agent_runner.py", line 391, in doActivity
errtxt = runAgent(self, self.session)
File "/opt/psa/admin/share/agent_runner/agent_runner.py", line 258, in runAgent
cmd.spawn()
File "/opt/psa/admin/lib/python/subproc.py", line 238, in spawn
proc.run()
File "/opt/psa/admin/lib/python/subproc.py", line 193, in run
BaseSubprocess.run(self)
File "/opt/psa/admin/lib/python/subproc.py", line 177, in run
self.wait()
File "/opt/psa/admin/lib/python/subproc.py", line 197, in wait
BaseSubprocess.wait(self)
File "/opt/psa/admin/lib/python/subproc.py", line 187, in wait
raise NonzeroExitException(self, os.WEXITSTATUS(status))
NonzeroExitException: was finished with exit code 1
</code>

any suggestions?

[obey]

ok, i got the solution for my prob:

the customers python support was disabled, therefore the backup-manager didn't work.

[Interneers]

Originally posted by obey
ok, i got the solution for my prob:

the customers python support was disabled, therefore the backup-manager didn't work.

Unfortunately this has not fixed my problem, anybody got any ideas on how to rectify this problem.

[HostingGuy]

I had the same problem when running 8.1.1 - so far the fix posted by the original poster in the first post has fixed my problem.

his fix:

# cd /var/lib/psa/
# chmod 777 dumps
# cd dumps
# chmod 777 tmp

[Interneers]

Originally posted by HostingGuy
I had the same problem when running 8.1.1 - so far the fix posted by the original poster in the first post has fixed my problem.

his fix:

# cd /var/lib/psa/
# chmod 777 dumps
# cd dumps
# chmod 777 tmp


All ready applied these as well, still no joy.

Seems a few users are getting error messages of this sort.

[Interneers]

Have been working on this with the conclusion I found here

http://forum.swsoft.com/showthread.php?s=&threadid=46419

Cheers