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Pagemakers
13th July 2007, 02:55 PM
Hello 8.2 is meant to have new site applications. For example Mantis Customer Support.

Where are these new applications. I can't see them anywhere.

ThePhantom
14th July 2007, 02:42 AM
The same issue here.
The updater says i have a up to date version but still
all the old junk in there.

slowice
14th July 2007, 11:13 AM
same problem here

Ysean
15th July 2007, 06:46 PM
The APS packaged apps are located at www.apsstandard.com . You have to down them from there then install in the CP via Application Vault.

As usual, SWsoft support and documentation is lacking.

Pagemakers
16th July 2007, 04:44 PM
Thanks for that.

I've just tried to install Mantis on a domain. You can get as far as the licence agreement but then there is no button to continue the application. you just get a page script error on the page.

I am using IE7. Can somebody else try and report back.

Panther
17th July 2007, 03:59 AM
As usual, SWsoft support and documentation is lacking.
SWSoft has support?

SHGreg
17th July 2007, 05:30 AM
Originally posted by Pagemakers
Thanks for that.

I've just tried to install Mantis on a domain. You can get as far as the licence agreement but then there is no button to continue the application. you just get a page script error on the page.

I am using IE7. Can somebody else try and report back.
I tried Joomla and had the same problem. Obviously this release hasn't even been beta tested!

Pagemakers
18th July 2007, 04:56 AM
If you un-hide the all greyed out buttons you can continue with the install. Mantis then fails however giving the fault: proc_close() failed: Empty error message from utility.

Nerion
20th July 2007, 10:19 AM
I have got the same problem :-(
Any Ideas?
SWSoft please help us.

What can we do now. Is this a Plesk 8.2 Problem or has any Software on this page this stupid problem because it is by any software from this page.

Nerion
20th July 2007, 10:23 AM
Originally posted by Pagemakers
If you un-hide the all greyed out buttons you can continue with the install.

Can you explain this, please.
I don't know what to do.

danliker
20th July 2007, 11:24 AM
same problem here, i tried joomla...

Nerion
21st July 2007, 06:43 AM
Has anyone try to contact SWSoft.
Is anyone of you a Partner of SWSoft and could contact them.

danliker
21st July 2007, 09:24 AM
i have an open ticket on swsoft support, but they are very slow at the moment...

danliker
22nd July 2007, 07:16 AM
answer from support:


There was missing link to PHP command line interpreter, "/opt/psa/bin/php-cli", that should point to the proper interpreter.
I have linked it to "/usr/bin/php5" and was able to install the application to the domain "danliker.ch":

# cp -a /etc/alternatives/php /opt/psa/bin/php-cli

Nerion
22nd July 2007, 07:28 AM
Hallo,

this file /opt/psa/bin/php-cli ist not existing.
What should I do now?

Debian 3.1
Plesk 8.2.0

Thank you

Nerion
23rd July 2007, 08:41 AM
No ideas?

DCoats
24th July 2007, 01:55 PM
Thats the point...
put it there...
cp -a /etc/alternatives/php /opt/psa/bin/php-cli

Nerion
24th July 2007, 02:48 PM
Hallo,

i do this, but don't work.

Thank you

DCoats
24th July 2007, 03:25 PM
Ok more explanation of the issue...
Plesk code fails to parse the link to php-cli properly... You will probably find something like the following in PLESK_ROOT/bin
lrwxr-xr-x 1 root wheel 16 Jul 20 20:39 php-cli -> @@PHP_CLI_PATH@@


therefore you should remove the improperly linked PLESK_ROOT/bin/php-cli

and relink it to your current php...
in my case it is as follows...

ls -al /usr/local/psa/bin/php-cli It reports
lrwxr-xr-x 1 root wheel 16 Jul 20 20:39 php-cli -> @@PHP_CLI_PATH@@
I remove it..
rm /usr/local/psa/bin/php-cli
Find path to php
which php
It shows
/usr/local/bin/php
Link it up.
ln -s /usr/local/bin/php /usr/local/psa/bin/php-cli
All works as expected..

Nerion
25th July 2007, 04:17 AM
Hello,

I do this

rm /opt/psa/bin/php-cli
which php
shows me:
/usr/bin/php
ln -s /usr/bin/php /opt/psa/bin/php-cli

But don't work. Same error in plesk.

Nerion
26th July 2007, 12:45 PM
No ideas?
SWSoft?
There must be an answer for this problem.

DCoats
26th July 2007, 02:14 PM
What is the error you are getting now?

Nerion
26th July 2007, 02:24 PM
I translate from german to english:

Script Error:
Line: 60
Item: 13
Error: 'Null' is null or no object
Code: 0

DCoats
26th July 2007, 04:42 PM
That is not the same error that was being discussed. When do you get that and where? Can you be more specific?

Nerion
27th July 2007, 01:11 AM
I got this error when I check the box "I agree"

DCoats
27th July 2007, 08:12 AM
On all app vault packages? or just one specific?

Nerion
27th July 2007, 08:15 AM
On all

DCoats
27th July 2007, 09:16 AM
Can you remove and reinstall the psa-appvault package.

can you confirm that when you type
# php -v
at the command line that php reports the correct version and doesn't segfault.

can you also confirm that If your psa root dir is /opt/psa the /opt/psa/bin/php-cli is a symlink to your current php version?

php-cli -> /usr/local/bin/php
or
php-cli -> /usr/bin/php

Nerion
27th July 2007, 09:23 AM
Hello,

I think it is a programming-error of SWSoft. Because I am not the only one having this problem.

The only help is to un-hide the all greyed out buttons. Than I can continue with the install.

So it have to be a programming-error.

DCoats
27th July 2007, 09:27 AM
The only programming issue I have found is with the link to php-cli, once i had that correct everything was as it should be.

Nerion
27th July 2007, 09:33 AM
Originally posted by DCoats
Can you remove and reinstall the psa-appvault package.

can you confirm that when you type
# php -v
at the command line that php reports the correct version and doesn't segfault.

can you also confirm that If your psa root dir is /opt/psa the /opt/psa/bin/php-cli is a symlink to your current php version?

php-cli -> /usr/local/bin/php
or
php-cli -> /usr/bin/php

/usr/bin/php -v
/usr/bin/php4 -v

Right Version PHP 4.4.7-0.dotdeb.0 with Suhosing-Patch 0.9.6

/opt/psa/bin/php-cli is a symlink to /usr/bin/php

64bithost.com
30th July 2007, 07:11 PM
Originally posted by Nerion
I have got the same problem :-(
Any Ideas?
SWSoft please help us.

What can we do now. Is this a Plesk 8.2 Problem or has any Software on this page this stupid problem because it is by any software from this page.

Guys this is a third party app that you are tweaking! "enable the greyed out buttons" quit crackin the code and just wait for it to come out after its been beta tested. :)

Chris

Pagemakers
10th August 2007, 09:45 AM
Now fixed in latest upgrade.

MaFL
16th August 2007, 11:31 AM
I still have the problem.

proc_close() failed:

Links are correct.
php-cli not segfaulting.

Package is up-to-date.

any ideas?