After 8.1 install get "Fatal: ScoreboardFile: ..." Error

[ArizonaSky]

After installing Plesk 8.1 on Ubuntu with the autoinstaller I got the following error in /var/log/daemon.log when trying to ftp to the server:

"Fatal: ScoreboardFile: : unable to use '/var/run/proftpd/scoreboard':"

In case anyone else runs into the same problem it appears to be caused by the install not creating the "/var/run/proftpd" directory.

I created the directory and ftp seems to work ok now and the directory contains these files:

proftpd.delay
scoreboard

[mcminc]

I had the same problem, so I created the director and everything worked great.

Then I rebooted the system, which is Ubuntu, and the director is missing again. Does anyone know why this would be happening and/or how to fix it?

[neostar]

Hi,
just wanted to chime in. Has anyone fixed this problem? I have the feeling that it is a write access problem.

Because I just had a similar problem. I created the file and afterwards it worked one time. The file got removed and couldn't be recreated. But I'm not sure if this is the issue here.

The solution would be to trace down when and by which app the directory gets removed. I will research this problem with a coworker but if any of you has some suggestions, feel free to chime in.

[jsalano]

changue this line in /etc/proftpd.conf

#Include directive should point to place where FTP Virtual Hosts configurations
#preserved

ScoreboardFile /var/run/proftpd_scoreboard


run /etc/init.d/xinetd restart

[neostar]

Originally posted by jsalano
changue this line in /etc/proftpd.conf

#Include directive should point to place where FTP Virtual Hosts configurations
#preserved

ScoreboardFile /var/run/proftpd_scoreboard


run /etc/init.d/xinetd restart

Thanks for sharing, works perfectly on my servers.

[ArizonaSky]

Thanks...ftp seems to work ok now upon restart.

[Mtcocktail]

Or just :

#mkdir /var/run/protfpd

[neostar]

Originally posted by Mtcocktail
Or just :

#mkdir /var/run/protfpd

This only works only till the next reboot.

[jsalano]

if you make the folder, this deleted when reboot...