RedHat ES 4 error

[rhunn]

N) Next page; P) Go back; Q) Cancel installing;
A) Select all; D) Deselect all;
To toggle component enter its number;
Type a number or a character of desired action [N]:
Reading system installed packages...done.
Download file plesk-8.0.1-rhel4-i386.hdr.gz: 15%..26%..36%..47%..57%..67%..78%..88%..98%..100% done
Download file plesk-8.0.1-rhel4-i386.hdr.gz: 28%..75%..100% done
Resolve components
ERROR: Can't add to black list product package Sitebuilder
ERROR: Installation failed

PLease HELP!

thanks

[eilko]

check the logfiles to see what package is blocking the installations (look for things that can't be resolved). Deinstall that package and run the installer again. Make also sure you have the latest version of the installer.

[rhunn]

This errors msg is when downloading file not even start the installation part yet. Can you still check the log file if is not start the installation process? If you can, how and where do I check the log file.

Thanks

[eilko]

check ./var/log you will find some psa install logs