View Full Version : new BU utilities - SUCKS
JLChafardet
4th April 2006, 12:59 PM
Well im really dissapointed on the performance of the new backup utilities (BU) from Sw-Soft, its a piece of C...., it EATS the server when runs. besides is SLOWER than the devil, it have never been this heavy, stup$d and featureless.
the one on 7.5.4 was rather great, i was really gratefull to Sw-Soft with it, now im experiencing really hard times when i want to backup the server, because not only it takes HOURS (and i mean it, not the hours it took to backup with 7.5.4, im talking aobut maybe 10 times longer) and it leaves the server almost unusable, HOURS to load a website, to check email....
PPL redesign this cr#p$ piece of Sh#t software, maybe roll back to 7.5.4 one, that was really cool and many ppl was comfortable with.
[check this]
root 7825 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7826 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7829 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7834 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7835 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7836 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7843 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7845 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7846 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7881 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7888 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7901 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7906 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7914 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7916 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7918 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7919 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7921 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7923 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7925 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7926 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7927 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7928 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7931 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7936 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7939 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7943 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7945 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7949 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7952 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
root 7963 0.0 0.0 0 0 ? Z 12:54 0:00 | \_ [PleskX.pl <defunct>]
[/check this]
thats only that script. now check this.
[root@swordfish root]# ps -auxf|grep "/bin/tar -C" |wc -l
975
[root@swordfish root]#
and this
[root@swordfish root]# ps -auxf|grep "/usr/bin/perl" |wc -l
34
[root@swordfish root]#
hell no, this new BU is cr$p, just cr$p, I want the old psadump/restore back (keep in mind, it was too really sh$t$ but it was WAY 238934298743287934978432978432 TIMES BETTER than this F$K$NG piece of software we have now.)
regards,
PE-Steve
4th April 2006, 03:21 PM
Thank you for stating my exact opinion on this new backup utility... Plesk 7.5.4 backup was fine. This one is horrible.
JoaoCorreia
5th April 2006, 06:29 PM
Well you shouldn't upgrade to Plesk 8 until after at least 2-3 months when some bugs are solved.
For the upgrade problems I see I think Im going to stick with Plesk 7.5.4 forever.
Regards
Joao Correia
dm__
5th April 2006, 09:28 PM
Do you even know what does 'Z' flag mean? Your blaming of new backup is true, but your arguments are just silly.
JLChafardet
6th April 2006, 02:47 AM
yeah im not that dumb to notice that out, THAT IS PRECISELY what im pointing out, i have tried over 50 times to perform backups with the new tool, in arround 20 different servers, none of them have been able to do it.
i dont care how does it do it. it is just absolutly St$p$d, it starts as much domains you have hosted proccesses of tar, which is insane heavy as a start, then it dies, never doing the god damned backup.
I pasted that only as an example of the dumbness of pleskbackup, didnt wanted to go with more details.
ok want details, here some.
the cpu usage and memory usage on the start of the backup is just absolutly insane, it almost kills a server, then when the load drops it dies.
it starts an incountable ammount of tar processes, for every single domain, and emails
it starts another good ammount of mysqldumps to backup databases.
Well from my point of view, this software is just absurd and nonusable, they need to figure out a way to keep the old psadump schema of work but without stoping the domains for every backup you do, plus, make it compatible with umcoming tools they release, so we admins dont have to live with headaches every time they release a new software.
regards.
RedCat
6th April 2006, 03:24 AM
Hi!
I believe that if you complain about it to Support team (the best way is Plesk -> Server -> Support) the developers will correct the utility. They need access to the server to optimize BU.
//Kath
JLChafardet
6th April 2006, 03:34 AM
well indeed a possible solution, that will be done during the weekend, as indeed i need that fixed asap (and i bet that almost every other admin out there that uses plesk does), i cant live unestressed witout backups, im doing some rsyncs now, until that gets fixed....
RedCat
6th April 2006, 03:48 AM
So, José, just submit a ticket. They are interested in improving the product.
//Kath
cyrus1u1
6th April 2006, 03:53 AM
Hi.. sometimes i'm really thinking who plesk is listening to. the clients who finally use the software, or the sale-representant? I already made many complains about plesk to 1and1, and the support team just laughed because they couldn't do anything about that.. the sales team would decide and they had to handle the troubles with the costumer. niiiiiiice.. i can tell..
no really, that's silly... i think there should be a possibility to send a message with customer's signatures, to make change plesk by real needed functions.
JLChafardet
6th April 2006, 03:57 AM
thats why i would never go witn 1and1 :p
my provider, when i have a problem that nor I or them cant solve, they open a ticket with Sw-Soft and within 24-48 hours they login the server(s) and fix the issue.
RedCat
6th April 2006, 04:02 AM
Jose,
Please let me know the ticket number.
//Kath
JLChafardet
6th April 2006, 04:04 AM
as soon as i put it within my provider lol, anyway i doubt you can do something with my provider's ticket # :p
I'll let you know if Sw-Soft does something about it or not when i ask my provider to contact them to solve the issue.
RedCat
6th April 2006, 06:09 AM
I thought you should have Support button in your Plesk. Is it a dedicated box?
//Kath
timtrott
6th April 2006, 09:20 AM
Use 4PSA Total Backup. Very little load, incremental files, very reliable, good support.
JLChafardet
6th April 2006, 03:04 PM
Im considering the option now, I havent bought it yet because i was really happy with psadump/restore, but now seems that i will have to look for a 3rd party solution.
regards,
dotCOM_host
9th April 2006, 02:30 AM
Originally posted by timtrott
Use 4PSA Total Backup. Very little load, incremental files, very reliable, good support.
4PSA Total Backup??? That's the worst piece of "software" I've ever had displeasure of running. All it does is tar the entire server, all files, "as is", and dumps everything into one gigantic file. That's not a backup, that's a joke.
Why, oh why, can SWsoft not create a proper backup system like so many other control panels have??? We've been using Ensim Pro, for example, and it's a total breeze. Pretty much set it and forget it. Tell the server (in the admin control panel, not through some cryptic CLI interface like psadump uses) to back up server config and all domains (or select domains, clients, resellers, etc), enter destination server where to FTP the backup files, set the time of day to run these backups, and off it goes. NICELY, too. Each domain is in its own backup file, using standard tar format, so you CAN extract an individual file or directory in a temp location, you don't actually have to restore anything to the live site and overwrite clients' files.
In contrast, psadump in Plesk 7.5 uses MIME/UUENCODE to dump all your binary files into a text file format (sooooo 1980's), and Plesk 8.0 uses some weird binary file format that you can't get to to extract certain files to a temp directory if you wanted to get to them manually, and not restore everything back to client's site.
Of all the things in Plesk 7.5/8.0, I have complained to SWsoft dozens and dozens of times that the backup utilities are 20 years behind the actual control panel, and that they NEED to fix it. It wouldn't be all bad if at least 4PSA's Total Backup was usable, but I purchased a bunch of licenses for it as soon as I discovered 4psa.com web site, and asked for a refund on all Total Backup licenses immediately, after installing the first copy. I can "tar -czvf /*" the entire server without this software, thank you very much...
Are there any after-market Plesk 7.5/8.0 backup tools available, or backup scripts anyone has written that can be used for backing up sites nightly, but also for moving sites between different Plesk servers? If Ensim, cPanel and every other control panel has these tools, I'd expect to see this in Plesk as well... heck, even really inexpensive and free control panels have these backup tools, so it's high time SWsoft spent a few hours on adding this feature to Plesk.
pdreissen
9th April 2006, 09:34 AM
my 2 cent:
Use rsnapshot (http://www.rsnapshot.org) great stuff, incremental support etc ...etc..
dm__
9th April 2006, 09:15 PM
Originally posted by dotCOM_host
and Plesk 8.0 uses some weird binary file format that you can't get to to extract certain files to a temp directory if you wanted to get to them manually, and not restore everything back to client's site.
# file dom.ain_2006.04.04_09.38
dom.ain_2006.04.04_09.38: gzip compressed data, from Unix
# zcat dom.ain_2006.04.04_09.38 | head -5
Content-Transfer-Encoding: binary
Content-Type: multipart/related; boundary="_----------=_1144118363135530-----------------------------------------"
MIME-Version: 1.0
X-Mailer: MIME::Lite 3.01 (F2.72; A1.62; B3.04; Q3.03)
Date: Tue, 4 Apr 2006 09:39:23 +0100
Weird binary format, ROTFL.
dotCOM_host
9th April 2006, 09:58 PM
Weird binary format, ROTFL.
Okay, perhaps I should have said - archaic. Have you tried unzipping that file? It's next to useless if all you want is to restore a single file, or a particular directory that your client may have deleted and needs restored from backups. This type of backup is perhaps okay when you do full site restore, but it's pretty pathetic when you only need a subset of the files from the backup. THAT is the part where SWsoft falls way short on the backup utilities.
Heck, just looking through all the posts on the SWsoft and EV1 forums is a good indication that I'm not the only one thinking this way. Especially when you come from other control panels (we use couple others in addition to Plesk) and while I can see how certain things in Plesk are great, this one thing - backups - is, well, substandard, to say it politely.
dm__
9th April 2006, 10:15 PM
Originally posted by dotCOM_host
Okay, perhaps I should have said - archaic. Have you tried unzipping that file?
Heh, you was using archaic text-based HTTP to post this message :)
About useless formats: since 8.0 things changed. It's still MIME-based, but now MIME-parts are just tar archives. And I sure such an experienced Unix admin have a couple of tools in toolbox which may unpack MIME message.
dotCOM_host
9th April 2006, 10:32 PM
About useless formats: since 8.0 things changed. It's still MIME-based, but now MIME-parts are just tar archives. And I sure such an experienced Unix admin have a couple of tools in toolbox which may unpack MIME message.
Oh, I don't have a problem converting MIME or UUENCODEd content back into proper binary format. I just find it extremely archaic to go in that direction in the first place. Why even encode all files in MIME format when you can archive all files so you can get direct access to them in one step? MIME/UUENCODE were invented way back when for transmitting binary files via email - which to this day relays on plain text as the transfer medium between servers. Plesk surely doesn't email backup files to anyone, so why use MIME? Why not use tar or similar tools to create binary copies of web sites?
Anyway, you seem to like the way backups are done in Plesk. I tend to disagree. After being in the hosting business for many years and having experience with several other popular web control panels out there, I find Plesk backups severly lacking in usability and flexibility. Heck - in v8.0 they even removed the option to store backups on remote servers using FTP - a feature which was there before. Why?? What good are local backups if the server crashes and you can't get to the data in the first place? Backups should NEVER be stored on the same physical server as the web sites themselves. Sure, you can add yet another script to the server to copy all local backups to a remote server every night, but why? This feature not only should be there "out of the box", but in fact it was there, and it was removed in the 8.0 release. Again - why?? One stop forward (gzip backup files), two steps back (remove remote storage of backup files). <sigh>
dm__
9th April 2006, 11:04 PM
Originally posted by dotCOM_host
Why even encode all files in MIME format when you can archive all files so you can get direct access to them in one step?
I see at least one argument 'pro' - streaming processing. Dunno whether apply in this case.
Heck - in v8.0 they even removed the option to store backups on remote servers using FTP - a feature which was there before. Why??
Seems that it will be reclaimed in 8.1 (at least ppl on the forum with access to insiders information say so).
Pagemakers
10th April 2006, 05:07 AM
Originally posted by dotCOM_host
4PSA Total Backup??? That's the worst piece of "software" I've ever had displeasure of running. All it does is tar the entire server, all files, "as is", and dumps everything into one gigantic file. That's not a backup, that's a joke.
But you can restore what you like from the backup file.
However, that's not the point. Plesk backup should be worlds better!
dm__
10th April 2006, 05:14 AM
Originally posted by Pagemakers
But you can restore what you like from the backup file.
Is there some sort of UI to perform such things, or you just mean TotalBackup provides backups in known format? As I said before, since 8.0 Plesk backups are also in known format (gzipped MIME with plain tar files).
However, that's not the point. Plesk backup should be worlds better!
Agree.
Pagemakers
10th April 2006, 06:35 AM
There is no UI, but you enter a single command and then follow the simple y/n prompts.
Griffith
11th April 2006, 03:46 PM
Got this from support:
Unfortunately Backup manager for Plesk 8.0 is a bottleneck now. We know about such issue. Our research and development team is trying to improve PBM. I hope that updates will be available soon. Please check for then via Plesk CP "Updater".
Pagemakers
11th April 2006, 05:15 PM
Oh dear!
redrage
11th April 2006, 05:57 PM
quote:Unfortunately Backup manager for Plesk 8.0 is a bottleneck now. We know about such issue. Our research and development team is trying to improve PBM. I hope that updates will be available soon. Please check for then via Plesk CP "Updater".
gee, thanks alot guys. Hopefully by soon they mean by tonight
Griffith
14th April 2006, 11:19 AM
I tried the last release of the backup utils, and seems like the load is "normal".. haven't tried to restore it yet though...
Pagemakers
14th April 2006, 11:23 AM
Why on earth can't we initiate the server backup form the control panel?
Griffith
14th April 2006, 11:35 AM
hehe.. no need to :) but should be possible.. and I would guess they will create that soon.. atleast they should...
but.. where can we find logs of what has been backed up?
dm__
14th April 2006, 03:37 PM
Originally posted by Pagemakers
Why on earth can't we initiate the server backup form the control panel?
Support says there are plans to implement it. Probably will be in the next major (not 8.0.x bugfixes) version, but may be in postponed to the one version later.
Pagemakers
14th April 2006, 03:47 PM
Cool
JLChafardet
14th April 2006, 07:01 PM
Originally posted by Griffith
I tried the last release of the backup utils, and seems like the load is "normal".. haven't tried to restore it yet though...
Plesk released a patch for the PLESK Backup Utilities, now it doesnt halt the server "good thing" , but the bad new is that IT DOESNT CREATE THE BACKUP. It creates a file with no data (at least it is absolutly impossible, to create a backup of over 40 GB of data(httpdocs, email, databases), that is 240kb total.
[root@swordfish root]# /usr/local/psa/bin/pleskbackup --all total_backup -verbose
Done: domain(s)
Done: -78 domain(s), 1 client(s)
Done: -65 domain(s), 4 client(s)
Done: -55 domain(s), 5 client(s)
Done: -51 domain(s), 5 client(s)
Done: -45 domain(s), 5 client(s)
Done: -37 domain(s), 5 client(s)
Done: -32 domain(s), 5 client(s)
Done: -26 domain(s), 5 client(s)
Done: -19 domain(s), 5 client(s)
Done: -13 domain(s), 5 client(s)
Done: -9 domain(s), 5 client(s)
Done: -4 domain(s), 5 client(s)
Done: 0 domain(s), 5 client(s)
Done: 1 domain(s), 5 client(s)
[root@swordfish root]#
-rw-r--r-- 1 root root 203K Apr 14 08:29 total_backup
another side note, it showes only 78 domains where in the server are over 100.... what to say? well this.
for me, this crap is still not working.
Pagemakers
14th April 2006, 07:18 PM
Originally posted by dm__
Support says there are plans to implement it. Probably will be in the next major (not 8.0.x bugfixes) version, but may be in postponed to the one version later.
I've checked the latest roadmaps, but didn't find plans to create an UI for server backup. At least, it won't be included in 8.0.1, as far as I can see. Please, watch our website for updates.
Thanks,
---
Maria Litvinova
Technical Support Engineer
:(
JLChafardet
15th April 2006, 07:46 PM
they released a new hotfix for the BU package, now it does create the backups, now the thing is, it split the backup in 1 gb files, and i cant see anywhere in the pleskbackup tool an option to DO NOT split the file.
why forcing us to have the backups splited? AT LEAST I DONT WANT the backups split, never liked it.
I think they should put an option like --nosplit for the ones like me (if there is any) that doesnt like the backup split into different files.
JLChafardet
16th April 2006, 12:00 AM
ok i received information on how to do it.
Hello José,
you can configure backup split size for plesk-backup-manager using special variable PLESKX_SPLIT_SIZE. Set value of the variable in bytes before running pleskbackup. For example:
# export PLESKX_SPLIT_SIZE=21474836480
# /usr/local/psa/bin/pleskbackup --all /path/to/file/FILENAMEHERE -verbose
this command will split backup file with size 20G. Increasing the variable you can create the only backup file.
Thanks.
--
Anastasia Bezborodova
Technical Support Engineer
SWsoft, Inc.
basic612
17th April 2006, 06:54 AM
having just upgraded I have just run the backup procedures through their paces. I'm not so worried about the speed of backup - in fact I'm quite happy with it on my server.
I have run a manual backup and been doing some trial restores, I am concerned about some issues:
- how to restore just one file / directory from the backup, rather than reverting the entire client / domain to the previous state. I guess this would be addressed by the next point:
- how to unpack the backup file to an alternative directory - so I can pick out the filesystem / mysqldumps / email spools / whatever as required. I know about ripmime - but I need to know the steps to unpack the dirs / files into a meaningful structure rather than a hundred mysterious files.
- how to change the location that all backups are being written to. I have a separate backup filesystem in my server and I don't want to be clogging up the root filesystem. I guess I could just symlink the backup dir to correct location, but woudl be much nicer to be able to configure this globally for the server.
dm__
17th April 2006, 07:08 AM
Originally posted by basic612
- how to change the location that all backups are being written to. I have a separate backup filesystem in my server and I don't want to be clogging up the root filesystem. I guess I could just symlink the backup dir to correct location, but woudl be much nicer to be able to configure this globally for the server.
There is the DUMP_D option in /etc/psa/psa.conf
basic612
17th April 2006, 07:14 AM
excellent - thanks! :)
Well - that's one out of three... I'm guessing the answer to the other two may be a little further off from the searching I've been doing on the forums :(
phatPhrog
17th April 2006, 05:34 PM
Originally posted by JoaoCorreia
Well you shouldn't upgrade to Plesk 8 until after at least 2-3 months when some bugs are solved.
For the upgrade problems I see I think Im going to stick with Plesk 7.5.4 forever and stop paying my SUS.
Regards
Joao Correia
NO DOUBT - Perhaps SWsoft might consider a more in-depth IN-HOUSE review before releasing major upgrades.
I'd like to know why they would change the psabackup/restore without conversion abilities AND more importantly WHY did they disable FTP backups.
I mean think about it.
Let's back up our server to a local file, then REIMAGE the server.
That makes for a great restore process!!!
DOH!
Pagemakers
17th April 2006, 05:36 PM
Biggest mistake they ever make
phatPhrog
17th April 2006, 05:53 PM
Didn't Rome fall due to similar misconceptions of conquest?
:p
JLChafardet
17th April 2006, 07:46 PM
lol, indeed, well, for my case, i always perform backups locally, then upload the files to another server in a different datacenter, with a .sh script i wrote, isnt an advanced one indeed, but works for what i want it.
pleskbackup --all filename
tar the file (its already tared but well you never know if you can save some hundreds of megabytes)
ncftpput the file.
every 2 days that file runs in a cron at arround 4am, at least it allowes me to keep my backups safe, and if i need to reimage, it wont hurt much, only a couple of hours of downtime (while transfering the backup back to the server and restoring it)
and if all goes ok ok, then just restart the box :p
but indeed, thats the worse error they have ever made, not making the new backup/restore program compatible with the old backup system.
phatPhrog
17th April 2006, 10:01 PM
The thing that gets me raw is that pleskbackup doesn't conform to typical conventions.
I used my script substituting the new pleskbackup command and it doesn't work at all.
Nothing I have been able to do with pleskbackup has worked when attempting to write to an FTP server.
Nothing I do will allow the FTP/IP to work correctly.
Anyone have a resolution?
Erroneous request: Element 'ip-address': [facet 'pattern'] The value 'xxx.xxx.xx' is not accepted by the pattern '([01]?\p{Nd}{1,2}|2([0-4]\p{Nd}|5[0-5]))(\.([01]?\p{Nd}{1,2}|2([0-4]\p{Nd}|5[0-5]))){3}'.
Element 'ip-address': 'xxx.xxx.xx' is not a valid value of the atomic type 'IpAddressType'.
Element 'ip-address': [facet 'pattern'] The value 'xxx.xxx.xx' is not accepted by the pattern '([01]?\p{Nd}{1,2}|2([0-4]\p{Nd}|5[0-5]))(\.([01]?\p{Nd}{1,2}|2([0-4]\p{Nd}|5[0-5]))){3}'.
Element 'ip-address': 'xxx.xxx.xx' is not a valid value of the atomic type 'IpAddressType'.
$backupdir=/AB/CD/EF/
/usr/local/psa/bin/pleskbackup --all $backupdir/dump1_$date.svr
I for one am not willing to run backups on a server with such a faulty OS.
We are reverting to 7.5.4 and until SWsoft can assure P8's viability for production hosts, we will remain with 7.5.4.
Not specifically because the backup is no longer viable, but for multiple faults in it's present upgrades.
paulius
7th May 2006, 01:30 AM
Wow! This is bloody pathetic.
My server almost crashed and burned when I tried to cancel the backup because I did a syntax error. Apparently, a reboot is the only way to end all these backup processes.
Talk about stupid and confusing documentation!
I'm boycotting sw-soft. I'll be buying my cpanel license soon. I'm through with this crap.
phatPhrog
17th May 2006, 03:41 PM
Sorry to be the one to say it, but if you go with cPanel, you'll be back..... LOL
No matter how much I *****, whine and take up time doing it.
SW-Soft is the best choice by far.
JLChafardet
17th May 2006, 04:00 PM
I manage both cPanel and Plesk servers, indeed Plesk is higly superior in some ways, but the robust/stable features of cPanel cant be denied.
"I PREFER" Plesk over cpanel MILLIONS OF TIMES, i would never consider cpanel for my own business, but the clients i manage, they are very comfortable with cpanel, so, as phatPhrog said, we'll see you back here soon.
paulius
17th May 2006, 05:40 PM
Originally posted by phatPhrog
Sorry to be the one to say it, but if you go with cPanel, you'll be back..... LOL
No matter how much I *****, whine and take up time doing it.
SW-Soft is the best choice by far.
No no. I won't come back. I've managed many cPanel servers in the past, it's a really nice system, it just takes time to get used to.
I know that Plesk offers easier usability out-of-the-box for beginner users, but there are themes for cPanel which offer the same simplicity. Aswell, most of my custommers don't use the panel except to view their ressource usage.
Sw-soft is just not worth dealing with. They've screwed up many times.
WebDork
22nd May 2006, 07:52 PM
I bought a cheap $50 / month box and have to use rsync for backups. Only decent way having tried both4psa and plesk tools.
chrisl
23rd May 2006, 10:10 AM
Originally posted by WebDork
I bought a cheap $50 / month box and have to use rsync for backups. Only decent way having tried both4psa and plesk tools.
I am looking into using this:
http://www.rsnapshot.org/faq.html
Looks pretty interesting as a solution. Does anyone have any experience with it?
cyrus1u1
23rd May 2006, 12:07 PM
I'm running reoback for years. I just needed to add a little script in the case plesks creates a domain, automaticaly adds it in the "to backup" list. all backups are done for each domain.
k.satirli
24th May 2006, 09:44 AM
Originally posted by cyrus1u1
I'm running reoback for years. I just needed to add a little script in the case plesks creates a domain, automaticaly adds it in the "to backup" list. all backups are done for each domain.
cyrus1u1,
would you care to share that script with us?
and if anyone has got any ideas regarding this: http://forum.swsoft.com/showthread.php?s=&threadid=33821
please share
Pagemakers
24th May 2006, 09:51 AM
Roll on 8.1 where all of this backup mess is supposed to be resolved.
How on earth 8.0 could have been released on a professional basis is beyond belief.
cyrus1u1
24th May 2006, 12:30 PM
ok, here step by step.
1. download reoback and install reoback.
2. configure the settings in /etc/reoback/settings.conf as you want.
3. create the a file:
e.g. /home/scripts/create_backup.sh
#!/bin/bash
echo -e "# Domain backup: $1\nFile: $1\n/home/httpd/vhosts/$1\n" >> /etc/reoback/files.conf
4. open up plesk admin view
5. go to event handler and add:
on domain creatin -> following code:
sh /home/scripts/create_backup.sh <new_domain_name>
Done. Now you're certainly asking yourself, what will happen if you remove a domain.. you can do that with sed, but I haven't finished it yet..
Pagemakers
12th June 2006, 05:28 AM
Looks like 8.1 has slipped....
From Plesk:
"Plesk 8.1 release is planned on this autumn.
Yes FTP backup will be released there.
Please let us know if you have any further questions."
nightwalker
5th August 2006, 11:14 AM
I thought there was a 2 gig FILE SIZE limit for Linux.
Personally, I rather have 10, 2 gig files, then one massive file.
[QUOTE]Originally posted by JLChafardet
# export PLESKX_SPLIT_SIZE=21474836480
# /usr/local/psa/bin/pleskbackup --all /path/to/file/FILENAMEHERE -verbose
this command will split backup file with size 20G. Increasing the variable you can create the only backup file.
dm__
5th August 2006, 01:27 PM
Originally posted by nightwalker
I thought there was a 2 gig FILE SIZE limit for Linux.
Linux may theoretically handle files up to 8 exabytes (8388608 terabytes).
I've asked Plesk developers about this limit and they said it was chosen to deal with several broken FTP clients and servers, which are not able to handle files larger than 2 gigabytes.
md3vxx
3rd September 2006, 12:22 PM
Hi,
We are running Plesk 8.0.1 on RHE4.
Currently our server only has 4 domains on it but when the backup command is ran it outputs:
[root@s1 home]# /usr/local/psa/bin/pleskbackup --all fullbackup -verbose
Done: domain(s)
Is does not list domains/clients being backed up.
Is this a problem or am I missing something?
m.
md3vxx
4th September 2006, 11:42 AM
I contacted SW-Soft regarding this and they were unwilling to help and said I needed to contact our colo (EV1).
A helpful webtech at EV1 said:
===
The backup created by the command you're using, when decompressed, is about 3 megs. This is about 53 megs short of what it should be, and your command usage according to http://download1.swsoft.com/Plesk/Plesk8.0/Doc/plesk-8-backup-restore-users-guide/18900.htm is absolutely correct. Because of these reasons, I have escalated th is ticket to SW-Soft's technical support engineers. We will update you with a solution as soon as we are updated. Thanks for your patience.
===
Interesting... I wonder what the problem is.
m.
md3vxx
14th September 2006, 07:47 AM
All,
A quick 'script' to handle this:
==
echo Plesk Nightly Backup
echo
/bin/rm -f /home2/pleskbu/dump3
/bin/mv /home2/pleskbu/dump2 /home2/pleskbu/dump3
/bin/mv /home2/pleskbu/dump1 /home2/pleskbu/dump2
cd /home2/pleskbu/
/usr/local/psa/bin/pleskbackup --all dump1 -verbose
echo
echo Domains Backed Up:
echo
zcat /home2/pleskbu/dump1 | head -c 500000 | egrep '<domain www=' | cut -d \' -f4 | sort -n
echo
echo Backup File Sizes:
echo
du -csh /home2/pleskbu/dump*
echo
echo Backup Complete
==
Notes:
1. /home2 is a second hard drive on the server.
2. Save this into your /etc/cron.daily/<script-name>
nibb
9th February 2007, 07:51 AM
Agree. I only use it for 3 website that make a daily backup. The server load goes to 90% when making backups. It crashes any server doesnt matter what.
dietcheese
7th March 2007, 11:39 AM
Originally posted by JoaoCorreia
Well you shouldn't upgrade to Plesk 8 until after at least 2-3 months when some bugs are solved.
For the upgrade problems I see I think Im going to stick with Plesk 7.5.4 forever.
Regards
Joao Correia
I HATE when people say things like this. When did this become accepted dogma?
Imagine if it were this way with automobiles: "Don't buy a new one unless after 2 or 3 months when 2 or 3 thousand people have been killed in accidents."
Products should be designed to work. Consumers should not be lab rats for the manufacturers.
DC
k.satirli
7th March 2007, 12:23 PM
DC,
you may agree or disagree with what has been said but fact is that since the release of at least 7.5x, every release has had loads of bugs, some of them real show killers for commercial hosters.
I have the luck of running my own server and if I kill the service running on it, it's only my stuff that's affected, nonetheless, it's annoying to no end.
I agree with you that consumers shouldnt be lab rats, sadly though, SW Soft doesnt share that sentiment with us
dietcheese
7th March 2007, 12:36 PM
I didn't say I agreed or disagreed with what he said, I just said that I hated it. I hate it because it implies that people who are upgrading/backing up/etc are stupid for doing so - as if they should know better.
Many people upgrade Plesk for the first time and assume - I think correctly - that their upgrade should work without a hitch. SWSoft offers no warning, such as "this upgrade may or may not work depending on a myriad of technical details, all of which cannot be accounted for".
The onus is on SWSoft to create a stable product or warn the users of instability. It is not our responsibility as users to test, debug, and even FIX their broken software.
DC
JLChafardet
7th March 2007, 02:19 PM
they wont do, they will never release a product with a notice of "it may be unstable on upgrades", NOR will NEVER release a program stable. WE ARE like it or not, their lab rats, they reach beta, and release, and let us start reporting bugs as devils becase WE WANT our software working.
remember that SW-Soft all that care about is money, they DO NOT care about our businesses, nor our sake, if we pay, we get patches, but even if we pay WE WONT GET a stable release program.
I know they work, i know their software is great (in fact i love it, to my clients, plesk is far beyond better than other softwares of the like of plesk) but they dont want to pay more betatesters, because "why spend more money on stuff that our clients want it or not will debug and we will eventually fix".
but whatever, this is not a flaming forum, so WE ALREADY KNOW what SW-Soft is, and we all know, (at least i can bet on it) when a new company manages to release a software that works like plesk, but stable, well tested, and more functional, we will start migrating to it, and sw-soft will go down the hill until the ceace to exist.
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