Did your upgrade to plesk 8 go successfully?

[rvdmeer]

Hi there,

Just to get a good summary regarding upgrading to plesk 8 my question to all of you is; did your upgrade to plesk go successfully.

And if so i guess that the people who are not upgrading yet would like to know what kind of OS you are running.

Thanks in advance

Kind regards,

[jchost]

Upgrade went well, from 7.5.4. Actually I installed 7.5 on the new server this morning as I never expected 8.0 to be released today.


Details:

CentOS 4.3 (RHEL4 Clone)
PHP 4.3.11
Quad Opteron

[Inaba]

Upgrade went horribly awry on my system. Failed the first time I ran it... then supposedly succeeded the second time.

Logging into the control panel gave me license errors. Got the license upated, and now I'm stick with 7.5.4 AND 8.0.0 apparently both living on my system. I can't access 8.0.0, but at least 7.5.4 is working, and has the new Desktop feature.

I'm running CentOS 3.4 masqerading as RedHat EL3
PHP 4.4.2
Dual Xenon 1.8Ghz

[MacDeath]

I'm completely stuck, my upgrade to 8 failed, tried it again and it failed after removing a whole bunch of packages from 7.5.4. Now neither are working on my system and when i try reinstall 7.5.4 it tells me there are unmet dependancies.

I am almost at witts end......

[DiLDoG]

Plesk is unable to update your product license.

Server response: Software Update Service (SUS) is not found for the given license key. Automatic upgrade is not possible

Continuing with the upgrade without having an appropriate product license will result in the installation of a default license with limited functionality. Administrators are advised to first acquire the appropriate license before continuing with the product upgrade.

[jchost]

Originally posted by ZeroSixty
To be honest.......I am a businessman and haven't a clue about upgrading servers! I pay someone to do all this stuff for me and I recommend my team to anyone. You may think you can't afford this level of server admin but boy.......I'd be lost without them! (and it's affordable) PM me for more info. This isn't a paid advertisement, just a VERY satisfied customer! Minor or major problem.......they fix it all.

HAH.

And here I'm the one that would love to work for more people and make more money for myself!

[eugenevdm]

Please remember to detail some of the problems you are having and also the flavour of Linux because without this information anything that is posted here will be relatively useless.

[PedstersPlanet]

With all the problems I am seeing here, I guess I'd better stick to 7.5.4 lol...
Although v8 looks good, I'd rather have stability than loose money.

[Hal9000]

Plesk 7.5.4 with all latest updates on a Debian 3.1 system.
The upgrade to 8.0 failed due to dependency problems with apt. apt-get -f install suggeste d me to remove a list of packages including psa to fix those dependency problems, but I didn't like that idea at all... so i managed to roll back to 7.5.4 and i will wait until 8.0.1 is out i guess :P
hal

[rvdmeer]

We will wait till the first couple hotfixes are released.

[Who-m3]

Upgrade to Plesk 8.0.0 from 7.5.4 (with latest hotfix) went, for the most part, with no hitches. Upgraded on my Test Server to prevent any damage to customer data. Seems to not be giving me any problems at this point, but it's only been 8 hours. Did my install through ssh (I hate the updater, it always takes ages on my test server).

Server Stats..

Amd Athlon XP 2100+ (1.733ghz), 256mb ram, multi-nic (not a gateway system, just has more than one nic). Currently running Fedora Core 2 with kernel 2.6.10.

Had already updated php to 4.3.10, along with a handful of php modules. Already updated to MySQL 4.1.15, along with the dependances associated with it. Didn't have any problems with MySQL or Php incompatabilities.. I read about safe_mode prior to the installation. It's a "test" server, so nothing important is on it, and definately nothing requiring safe mode off.

Only thing that got me was that the IP, which is dynamic (as it's not production, just a local test box) had changed from the IP stored for the dns. I had to wait for the DNS to fully update (took 30 minutes, pos! I'll be fixing that REAL soon) before I could manage the psa-8.0.0 rpm installation. Everything else went fine, once I got the dependancies lined up..

[JLChafardet]

I havent upgraded yet, because my provider is not yet offering keys for Plesk 8, I will wait until they offer them to upgrade.

[Garry Howard]

The upgrade failed and corrupted the PLESK database. My host provider did a full install of 8.0 but all the configuration data in the 7.5.4 database is lost. I will have to reconfigure everything. qmail isn't working. There is some problem with DrWeb. It spawns hundreds of qmail-inject requests that eventually consumes all the memory and the server stops responding. I can't even do a remote reboot so I'm making very little progress in getting this straightened out. This upgrade is one of the dumbest things I've done in a long time.

Garry

[Inaba]

Check your /var/lib/psa/dumps for backups of your psa database

That's where I found mine (thank god) and was able to drop it back in on top of the 8.0.0 PSA database.

[Garry Howard]

I have a backup copy of the 7.5.4 database. I have a script that makes a backup of all the databases every night. Will 8.0 still work if you drop the 7.5.4 database tables on top of it?

[Inaba]

No, you'll likely get errors.

I had to do it so that I could start the Plesk 8.0.0 upgrade process again, since the install freaks out if it finds an 8.0.0 database already there.

[JLChafardet]

maybe not a likely suggestion, but why dont you force a rollback to 7.5.4 restore the database, "perform a full backup" and then try t he upgrade again?

it is said that the new backup restore functions, can restore from old versions of plesk, if that is correct, then you shouldnt have a problem if having a full backup of 7.5.4 then do a full install of 8 and restore the backup.

[Arundel69]

Worked well on a brand new installed 7.5.4 on a FC 3 installation. The upgrade to 8.0.0 was almost flawless. Then again, starting with an almost-empty database helps!

The only issue afterwards was to upgrade the old packages using yum and ART's RPMs (to more recent versions of almost everything ART has). Since ART does not yet support the brand-new 8.0.0, I was curious to see how bad this would damage a fresh installation of 8.0.0.

This shocked me for a bit when I got an error that "srv_bandwidth" did have the wrong default value. Fortunately, looking at a dump of the tables, I saw this was to the line on module_bf1942_servers that creates this column using as default ''; changing it to 0 made everything work well.

PEAR seemed to be a bit confused, though; after copying the Console and Archive folders from /usr/share/psa-horde/pear/ to /usr/share/pear, at least I could use PEAR to upgrade itself :) After that, it seemed to work fine...

Now the final task to be done: upgrading PHP to 5.0.4 (apparently supported by ART). This will be a challenge...

However, all the issues I got were not related to the 8.0.0 upgrade at all, but to further upgrades using yum and ART's RPMs, which are not designed for 8.0.0 anyway. Still, they work! Caveat utilitor

[phoenixisp]

Successfully upgraded 3 CentOS4/Plesk 7.5.4 boxes with very little problem. The main dependency problems I ran into were selinux-policy-target and php-domxml. Once I installed them using up2date all went well.

Be sure to re-install Zend as the php.ini file is written over.

[rvdmeer]

Originally posted by JLChafardet
I havent upgraded yet, because my provider is not yet offering keys for Plesk 8, I will wait until they offer them to upgrade.

And i would be happy. Upgrading on a first release on a production server is not something you should do.

[JLChafardet]

Just upgraded to 8.0.0 without errors.

I will try some of my client's servers upgrade this week too and post here the outcome, im pretty sure there will be no errors.

[rvdmeer]

I help you wish.

[JLChafardet]

uh? lol.... I'll keep ya posted on the other upgrades...

BTW, I love the Remote MySQL server feature.... indeed that plus the Domain Alias, for the first time in years i see Sw-Soft doing it right.

the rest, (SPF is great too, and queue manager) is just eyecandy c r a p i prefer usable stuff.. now i would like to see also remote mailserver integrated into plesk. that would rock :p and awstats.

[mlovick]

Has anybody successfully upgraded a Debian 3.1 system yet?

What are the pitfalls?

Thx

[poldo76]

Upgrade with Debian 3.1 don't work :mad:

[chrisl]

First run went well, second set of updates have failed. I am in some hung state. When I try to do the update via the web page it says an update is already running. Yet when I look at the system there is no update running. Any ideas on how to fix?

fedora core 3

-chrisl

[albans]

The auto-installer went on well (from 7.5.4 - latest updates, Fedora Core 2)...
But after the upgrade, I had several problems:

- unable to access to Plesk Admin due to an error in the Mysql DB concerning the Battlefield module (I had to remove it in order to access again to Plesk Admin)

- all the sites using PHP were fucked up. It was due to a earlier installation of Zend Optimizer. The update recreated my php.ini to a 5 line one... I had to manually recover it from an old backup.

- after the installation of the drweb add-on, the server crashed... Had to reboot it manually.

- my mail log file is growing by 25mo/day due to strange message coming from mail failure between postmaster and drweb-daemon...

- the Horde 3.1 is sure a good news, but it's still buggy...

So, finally, my server is running, things are going on well, but it needed about one day in order to fix the most problematic issues and I'm still waiting on SWSoft support to correct the minor ones...

[CCHickman]

I've installed PLESK 8.0.0 on two 1and1.com FC2 boxes.

My box installed perfectly. Yes - perfectly.

After installing, I noticed that there were a few DNS configurations not working (webmail. and mail. were missing on a few sites that I had migrated previously). I don't know if this was due to the upgrade, but I quickly ran:

/usr/local/psa/admin/sbin/websrvmng --reconfigure-all

--

I then upgraded a friend's 1&1 FC2 box and had all kinds of trouble!

I've looked through the forums and confirmed that I'm not alone!

First, I received the PHP IonCube install error which triggered other install errors. This was remedied by renaming:

/etc/php.d/ioncube-loader.ini to ioncube-loader.bak

Then the second errors I received were for installing the Battlefield 1942 and Battlefield 2 modules.

Omitting those made the install go perfectly!

-----

ART (www.atomicrocketturtle.com) side notes --

You will HAVE to remove qmail-scanner before upgrading to PLESK 8. You can reinstall it afterwards.

I found that when I did this, either PLESK or the qmail-scanner uninstall (yum remove qmail-scanner) removed -Rt0 from my /etc/xinetd.d/smtp_psa which slowed e-mail down - so that had to be replaced.

ART product users should be very well accustomed to having these extension cause problems with upgrading (remember the MySQL / PHP ART RPMs and PLESK v6.0 -> v7.0 upgrade?)

--

Overall, this was the easiest upgrade for a major release. v5.0 to v6.0 was nasty. v6.0 to v7.0 was nasty. v7.0 to v7.5 wasn't half bad... but this went relatively smooth and besides the bizarre ioncube problem, it was easy to troubleshoot installation problems.

[JLChafardet]

well i have already upgraded arround 20 boxes that i manage and none of them have given me problems, some php issues, and the pleskbackup tool doesnt work correctly.

but for the rest, it goes very well.

regards :)

and yes, I only use php and mysql from ART (they rock) so no probs with that.

[mlovick]

Originally posted by poldo76
Upgrade with Debian 3.1 don't work :mad:

I took the plunge anyway.

Running Debian 3.1 the Updater worked fine.

I first ran the updater in 7.5.4 then used the updater to upgrade to 8.0.0

My notes:

The upgrader could not handle the fact that the Zend decoder had created a symbolic link to php.ini in place of the installed copy and simply created a new file with a few entries in it.

I restored the original from a backup and manually edited it with the new entries, restarted apache - problem sorted.

I had to re-install the Advanced Statistics from 4PSA

I am getting a license key error - I am aparently running in a Grace Period now?!? Retrieve Keys only reports that my current key is up to date. So a quick email to swsoft support - I am confident that will get dealt with.

So far, so good - I have tested many sites and they seem to function well (after the PHP fix).

I will post if any other errors rear up.

[MacDeath]

Originally posted by mlovick
Has anybody successfully upgraded a Debian 3.1 system yet?

What are the pitfalls?

Thx

My update to debian failed the first time complaining about a hosts entry or a /etc/resolv.conf error, yet these 2 files were good. After a few hours I eventually got my system back to 7.5 and I started doing the update manually. (dpkg -i). It failed again on dpkg -i psa. _8.... with the same error. I deleted the hosts file and only added one line reflecting the IP address and FQDN only. (no 127.0.0.1, no IP aliases etc). The update then went through successfully.

[wizbones]

Upgraded from 7.5.4 to 8.0 on FC2

First attempt puttered out. Second attempt successful

Then email would only work locally, couldn't send out of the box period: resolved by fixing SPF dependicies and removing spamassassin and reinstalling several times Too many to tell you exactly which order fixed it.

Php safe mode was on, turned off and all was back to normal

Migration, still having trouble migrating from a raq4 otherwise all is well in the world again.

[DCoats]

FreeBSD 5.4 Plesk upgrade from 7.5.4 to 8 was bumpy , primarily because the installer couldnt overwrite
/usr/local/psa/apache/bin/apachectl
/usr/local/psa/apache/bin/apxs
/usr/local/psa/qmail/sendmail
and the installer and psainstall.log file wouldnt tell me that. I had too "chflags noschg eachfile" and the installer had no errors. After that the install completed successfully. The only real problem I had was most of the domains files were owned by users other than the owner. Very screwed up. I only have 40 domains so it wasnt as bad it it could have been for some others with 100's or even 1000's , but i fixed up owners and permissions on all domains and plesk8 seems flawless right this sec.

[jvanv8]

Mine failed from 7.5.4 and mail is not working... I think it is a problem with mismatching db entries????? Here is the errorGet Plesk product packages.
Get system update packages.
Start packages installation
Install package psa
Trying to define super-server internet daemon type... xinetd
Trying to check if xinetd daemon is running... done

Trying to stop MySQL server... done
Trying to start MySQL server... done
Trying to establish test connection... connected
Making some checks before upgrading

Now BIND server shutting down...

Trying to stop BIND server... done
Trying to start BIND server... done

BIND server starts Ok.

VERSION MISMATCH:
PLESK DATABASE VERSION: 075
PLESK INSTALLATION VERSION: 071

ERROR while trying to check version match
Check the error reason(see log file: /tmp/psa_8.0.0_RedHat_el3_build80060331.13_upgrade.log) , fix and try again

Aborting...

error: %pre(psa-8.0.0-rhel3.build80060331.13) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping psa-8.0.0-rhel3.build80060331.13
Error while execute command rpm -U /root/psa/PSA_8.0.0/dist-rpm-RedHat-el3-i386/base/psa-8.0.0-rhel3.build80060331.13.i586.rpm
ERROR: error while executing RPM
ERROR: Installation failed
Anyone know what to do when there are mismatching database versions?

[rvdmeer]

Does someone know if there are already hotfixes for the problems noticed on the forum?

[RooMeat]

Well I upgraded to 8 today.
Had no real problems apart from a small issue with ioncube loader that some of my clients require.
Sorted that out and also have eacclerator running.
:) :) :)

[macosbrain]

i updated from 7.5 (with mor_rewrite and php5) after the update the apache was dead.

apache says something like "the perl module 'python' could not be found"

[admin0]

I updated 2 servers from 7.5 without errors.

Redhat Enterprize 4.

[galaxy]

How about anyone running Plesk 7.5.4 in a VPS updating to 8? Anyone tried that yet? Whats the best way (of the hundred ways) to do the upgrade? Via HSPc or through Virtuozzo templates?

[mlovick]

I simply use the vzpkg tool which works flawlessly.

Absolutely no complaints so far.

[jeffparis]

Nope, very bad experience. It goes to upgrade but never does and now it will not recognize my email passwords for any domain.

[cpinto]

jeffparis
http://kb.swsoft.com/article_22_944_en.html

[JimW]

After a whole series of problems related to versioning, I'm currently getting this if I attempt to access the Plesk Web server:ERROR: PleskMainDBException
MySQL query failed: Table'psa.itmpl_data' doesn't exist

0: /usr/local/psa/admin/plib/common_func.php3:229 db_query(string 'SELECT control, state FROM itmpl_data WHERE page="/login_up.php3" AND itmpl_id=""')
1: /usr/local/psa/admin/plib/visibility.php:199 getVisibilityCustomizations(string '/login_up.php3')
2: /usr/local/psa/admin/plib/visibility.php:434 getVisibility(string 'login', boolean true, NULL null)
3: /usr/local/psa/admin/plib/visibility.php:443 isControlVisible(string 'login', boolean true)
4: /usr/local/psa/admin/plib/elements.php3:341 fetch_hideable_button(array)
5: /usr/local/psa/admin/plib/elements.php3:254 comm_button(string 'login', string '', string 'return login_oC(document.forms[0], document.forms[1])', boolean true, integer '3')
6: /usr/local/psa/admin/htdocs/login_up.php3:169

Waiting for more information from SWSoft.

Jim

[eFactornet]

Looking at these posts, I believe you'll better wait until a few hotfixes are published.
No provider can afford a bad installation and angry customers.

[mrbister]

Maybe swsoft should try an upgrade themselves on every O/S that they support...

[JLChafardet]

Originally posted by eFactornet
Looking at these posts, I believe you'll better wait until a few hotfixes are published.
No provider can afford a bad installation and angry customers.

you are absolutly right! ppl should wait for x.x.2 at least.... never upgrade to a x.0.0.....

too much problems usually on Sw-Soft new versions.

[galaxy]

The upgrade was scheduled for last night, however I decided to wait. Same thing on the Virtuozzo 3.0, I'm waiting...