error upgrading to plesk8

[jwgreene]

Download file versions.inf3: 18%..100% done
Download file PSA_8.0.0/plesk-8.0.0-rhel4-i386.inf3: 11%..100% done
Checking for system installed packages...done.
Check for components installation status
Reading system installed packages...done.
Download file plesk-8.0.0-rhel4-i386.hdr.gz: 26%..68%..100% done
Download file plesk-8.0.0-rhel4-i386.hdr.gz: 30%..88%..100% done
Resolve components
ERROR: Can't add to black list product package psa

Get this when I try to upgrade.

[jwgreene]

I did a tail of the installer log and found the following:

appendNecessaryPackage: perl-3:5.8.5-24.RHEL4.i386 is duplicate, skip.
currBest: perl-5.8.5-16.RHEL4.i386.rpm (provides 'perl(warnings)')
currTest: system_installed_perl-5.8.5-24.RHEL4 (provides 'perl(warnings)')
reject currBest by cmpPriority (compare for same names)
currBest: system_installed_mod_perl-1.99_16-4 (provides 'perl(warnings)')
currTest: system_installed_perl-5.8.5-24.RHEL4 (provides 'perl(warnings)')
reject currBest: currTest is already in necessaryList.
reject currBest by smartGravity().
selectBestResolvers: resolve 'php-configurator' from base/psa-8.0.0-rhel4.build80060329.02.i586.rpm on level 1

psa-php4-configurator-1.0.0-rhel4.build80060329.02.noarch.rpm is in black list, skip.
selectBestResolvers(): Can't find solution for 'php-configurator' of psa-8.0.0-rhel4.build80060329.02.i586.
Add psa-8.0.0-rhel4.build80060329.02.i586 to black list
appendBlackPackage: append psa-8.0.0-rhel4.build80060329.02.i586
catch error with message: Can't add to black list product package psa
ERROR: Can't add to black list product package psa
Exit with ERROR status



so something to do with php-configurator it seems???

[jchost]

Same issue here, however this looks to be more suspect:

Resolve requires dependencies in repository.
Regenerate packages provides cache.
Warning: unresolved requires 'vzdummyrhas4' from dummy-selinux-vz-1.0-1.noarch
Ignore while tracking package dummy-selinux-vz-1.0-1.noarch
PkgManager: start to resolving component all.
findNecessaryPackages(): start pass 0

Same OS however, RHEL4

[jwgreene]

well, I found the rpm for php-configurator. tried to install it and got an error on php-mbstring-4.3.9-3.9.i386.rpm

so I installed that from the redhat rpm's

retrying the install now.. will let you know if it works.

[jwgreene]

It did get farther in the install.. it is now downloading the rpm's from plesk's server

[jchost]

Yikes... Yeah that seems to be it, the logfile is so huge its hard to look around it. :\

Add package psa-8.0.0-rhel4.build80060329.02.i586 to black list because its dependency 'php-configurator' is resolves only by already black package psa-php4-configurator-1.0.0-rhel4.build80060329.02.noarch.

[jwgreene]

Seems the installer does not have that mbstring package in the config or something since it does not try to install it itself...

[jchost]

Thanks for the help.

selectBestResolvers(): Can't find solution for 'php-domxml' of psa-php4-configurator-1.0.0-rhel4.build80060329.02.noarch.
Add psa-php4-configurator-1.0.0-rhel4.build80060329.02.noarch to black list

Found it.

As I use my own 4.3.11 php packages it couldn't resolve the dep, so I installed the package I built and all is good now.

[jwgreene]

Hopefully someone from swsoft has noticed this as well and is fixing the problem with the installer...

[jchost]

Yeah, someone using default packages it should just work and install them for you.

[timdew]

Originally posted by jwgreene
well, I found the rpm for php-configurator. tried to install it and got an error on php-mbstring-4.3.9-3.9.i386.rpm

so I installed that from the redhat rpm's

retrying the install now.. will let you know if it works.

can you tell me where you found the rpm for php-configurator and it's dependants? I've looked and found nothing.

[jwgreene]

If you download the tar version of plesk from their site you can find the rpm in there. The fix really is to do:

up2date -i php-mbstring (On RH systems)

That seemed to fix the only problem I could see with the install.

[timdew]

ah ah...that's me going orga*mic. thanks so much i installed php-domxml and php-mbstring and the using up2date and the install is now downloading and the install is working.

thanks very much

[Gerakus]

thanks a lot, it work your fixed, I just have to additional remove a rpm since it was getting me the error that cant downgrade a rpm and then fail installation, after that voila, work like charm.